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Women's  Rights  Helpline  Project

 

Working to end all forms of discrimination and

violence against women

 

 

INTRODUCTION

 

The Legal Aid and Consultancy Centre (LACC) is an independent non-profit, non-partisan and non-governmental legal resource organisation. It was  established in 1987 by a group of  lawyers for the protection and promotion of the rights and interests of women and children. As a pioneer legal resource organisation, it is dedicated for the advancement and empowerment of women,  uplifting of their dignity, socio-legal status  and protection of child rights. LACC has been providing free legal aid and counselling services to the needy women victims, as a part of its efforts in ending violence against women,  for past twelve years.

 

Twelve women lawyers are working full time  in LACC. Out of these five lawyers work in the Children Justice Center (LACC/CJC). Other lawyers work in the   Women's Rights Helpline Project.

 

THE WOMEN'S  RIGHTS HELPLINE PROJECT

 

Women in Nepal are increasingly subjected to violence, sexual abuses, rape, exploitation, battering, divorce, domestic violence and trafficking. They are subject to various discrimination at all level of social and national life.  The woman victims of violence, rape, sexual exploitation, abuses, polygamy, battering, forced divorce and trafficking, needed to contact other women related supportive service centres to seek justice and solve their problems. But they were not to be found then.

 

Against this background, LACC established the Women's Rights Helpline Project (Helpline) on January 01, 1999,  to provide free institutional legal aid to the   woman victims of violence, rape, sexual exploitation, abuses, polygamy, battering, forced divorce and trafficking

 

The  Helpline project  was initially implemented as a one year pilot project with the assistance from the Netherlands Development Assistance (NEDA), Programme.  Due to the success of the programme and its usefulness, the programme is now being continued with the sponsorship of the Royal Danish Embassy/DANIDA Kathmandu.

 

The Women's Rights Helpline Project has created a database. It has been  providing legal information and referral services  to the needy women. The project also functions as a legal aid and counselling service,  referral and data collection centre on violence against women, aiming to contribute on ending violence against women.

 

Initially, the Helpline provided its  free services to women in the Kathmandu Valley and provided essential legal advice, referrals, and friendly empathetic listeners to their problems. The information about the services offered by the Helpline project was disseminated through media campaign and radio spots, which were very successful. As a result, women have been using this service to vent their frustrations and obtain useful information and advice to their personal problems.  Consequently, the  Helpline Project now assists over 89% more women with free legal aid, counselling, mediation and court representation, each month.  The LACC/Helpline  also extended the services of  the  Project to the districts. It established Women’s Rights Helpline Project   in Jhapa and Doti  districts in June, 2000. There are  plans to extend Helpline  services to Dhanusha, Surkhet and Baglung districts

 

SERVICES PROVIDED

 

The Helpline project  has devised a multi-pronged approach to address and combat the violence against women  through counselling, mediation, conciliation services and   legal intervention on behalf of  women victims, expanding services to three districts, carrying out awareness raising and sensitization activities  at the community level and strengthening of  legal networking. 

 

Since the inception of the project in January, 1999  the project  has  assisted 5892 number of  women victims and provided them with preliminary legal advice till May 30, 2002. It handled  3500 (during January 1999 to May 2000) and 2392 cases (during June 2000 to May 2002). They have also benefited further by visiting our office to receive extensive legal assistance and in some cases, court representation.  Likewise, 433 lawsuits were initiated and are being represented in the court by our attorneys and 222 cases have been decided in favour of women. Very few cases have  been defeated in the District Court.  The project takes up the defeated  cases  to the Appellate Court  and sometimes in the Supreme Court.  211 cases are under court proceedings in the court of Lalitpur, Kathmandu and Bhaktapur. Most of the divorce seeking women and their husband are called to office for providing counselling. Many of them have dropped the idea of divorce upon receiving continuous counselling from the project. They are living with their husband happily. Thus, the project has contributing to prevent the  family break-ups and violence against women.

 

The Helpline Project in  Jhapa district  has been handling 229 cases of women victims at the end of  May  2003. Out of which 175 cases of women have been filed in the district court. 54 cases have been settled through counseling, mediation and compromise in CDO and police office.  31 cases have been decided by the court in favour of women and 142 cases are continuing in the court. 3 cases have filed in the Appellate  Court.

 

The Helpline Project in  Doti district  has registered 118 cases in the District Bar Association at the end of May  2003.  Out of which  48 cases of women victims have been filed in the court. 28  cases has been decided by the court in  favour of Women and 21 cases are continuing in the court. 70 cases have been settled in CDO and police office through counselling, mediation and compromise. 

 

AIMS AND OBJECTIVES

  • To assist women victims who need prompt legal advice and counselling, especially those who are more susceptible to domestic violence, social and religious constraints and repression, and can only speak if they are guaranteed anonymity.

  • To assist woman victims of violence, rape, sexual exploitation, abuses, polygamy, bigamy, domestic violence, battering, forced divorce and trafficking in seeking justice through legal and court procedures.

  • To provide  free legal representation to clients for filing lawsuits in the court.

  • To grant financial assistance for court expenses to needy  women victims.

  • To contribute for ending the violence against women.

  • To implement Beijing Platform for Action Declaration

  • To provide Telephone-counselling services to the needy woman victims.

  • To extend its services to other districts and rural areas outside the Kathmandu Valley.

  • To lobby with and pressurise the Government officials and Members of Parliament to enact laws for better  protection of women's safety and security

THE TARGET GROUP 

 

The woman victims of violence, rape, sexual exploitation, abuses, polygamy, bigamy, domestic violence, battering, forced divorce and trafficking, who need legal aid, counselling, mediation services, court representation and other assistance.

 

THE SERVICES

 

LACC's Women's Rights Helpline Project has been providing the following services:

 

Legal services: The Helpline's staff attorneys provide counselling to telephone callers and walk-in victim-clients with free legal advice, mediation services, and court representation. Under especially difficult circumstances, financial assistance to cover court expenses is also offered to needy women victims.

 

Women callers can remain anonymous while receiving free preliminary legal advice from our staff attorneys and phone counsellors. Phone-callers also make use of the free mediation services and legal representation by scheduling a visit to our office.  The Helpline office helps the needy women, who do not have access to a phone or who prefer to speak to our team of attorneys in person. 

 

Referral services: The victim-clients or the phone-callers are also referred to supportive services provided by other organizations, such as emergency shelters for women and children fleeing abuses, victim support programs, family planning projects, rehabilitation clinics for addictions,  suicide prevention, human trafficking, HIV-AIDS, drug prevention services etc, as per the needs.

 

Helpline also helps the clients to identify and contact the Police officers, Police Women’s Cells, and medical practitioners in order to facilitate the filing of complaints and obtaining medical certificates required by the court or police. About 12% of all clients are referred mostly to the police, CDO office, rehabilitation centres, shelter homes, de-addiction services  and family planning services.

 

Database: All incoming phone calls and the interviews of walk-in client-victims are registered and stored in the database. The statistics are valuable tools. They are periodically analysed for identifying and determining the nature and gravity of the problems faced by women.

 

The incidence of violence in the lives of Nepalese women is hard to measure, given the private or hidden nature of most violent acts and the cultural barriers that keep women from reporting theses crimes. The data collected at the Women's Rights Helpline is a reliable indicator of the prevalence of the problem.

 

The data collected indicates that on an average, 80% clients were victims of violence i.e., domestic violence, sexual harassment, rape and dowry-related violence. They suffered from domestic violence, mostly on a daily basis.  The vast majority of women contacting the Helpline are either victims of  battering or are afflicted by the negative consequences of their husband's polygamy or  bigamy. Battering,  polygamy or  bigamy reported are the main and secondary problems faced by women. 

 

Majority of women blamed their husband's alcohol consumption or addiction  as the main cause for domestic violence. However, studies now suggest that though alcohol triggers the violence,  but it is  not the sole cause of domestic violence.  The Helpline staff have referred innumerable women to the limited rehabilitation services for alcoholics located in the Kathmandu Valley.  These phone-callers tend to insist that if the drinking were somehow stopped, so would the violence they suffered.

 

Both the legal and illegal polygamy or bigamy are a widespread problem with very negative consequences for the women involved. According to the clients, once the husband marries a second wife, a hostile atmosphere at the home eventually leads to periodic beatings of the wife. Furthermore, most battering  cases related to bigamy and polygamy cases are excessively violent, since they are perpetrated not only by the husband, but also by the first or the second wife. Mostly, husband's excuse for marrying a second wife is ascribed to first wife’s failure in giving birth to any children or giving birth to only daughters. It has also been reported as a way to obtain another dowry.

 

While the data for cases of divorce, maintenance, alimony and property-partition reveal that the majority of these clients wanted to distance themselves from their husband due to their battering related to polygamy and   bigamy. Women tend to file for property-partition, alimony or maintenance expenses from the husband, only if the polygamy or bigamy is the cause. Whereas divorce is more commonly chosen when battering is involved. Actually, half of all divorce cases claim can be attributed to the severe violence they are subjected to at their home. This make  them to consider for seeking divorce.

 

Consequently, most women who are subjected to battering will choose the most drastic and difficult solution to end the problem – divorce. The social stigma, isolation, and lack of property rights in divorce, is preferable to many women who cannot continue to endure the torture of periodic beatings by the husband and some times from his entire family.

 

The data has become a very important  tool for analysing various  problems faced by women and the incidence of VAW and for raising awareness about them. * The recent data is available upon request.

 

REACHING TARGET GROUP

 

An ongoing and broad media campaign is a vital part of this project. The radio spot, print media, cinema halls slides, and outreach activities have been efficiently spreading the message of the project.  It has  mainly focused on the radio, which has a wide listenership and reaches even the illiterate population.  In fact, 87% of all clients heard about the Helpline through the radio. The slogan addressing the women over the radio was - "Samasya chha? Phone garnuhos!" ( "Do you have a problem?,  Please call us!")

 

ACTIVITIES

 

The Helpline undertakes the following activities:

  • Since its establishment, the Helpline Project has assisted 5892 number of  women and provided them with preliminary legal advice. Its has  surpassed its indicators for success. Helpline Project helped 89% more women over the targeted numbers during this period. Nepalese women have become more receptive to the services, despite the common perception that women in this country prefer not to discuss their problems with strangers.

  • The Women's Rights Helpline project provides free legal services to the women victims of violation of their human rights. Its staff attorneys are currently representing a total of 433 lawsuits on behalf of women victims in different Courts, out of which 222 cases have been decided in favour of women. 211 cases are under court proceedings in the courts.

  • It collects data which can draw attention to issues that are important for the empowerment of women. The statistics are valuable tools and a source of current information on women victims. Each month the numbers grow, making the data more reflective of various ordeals the women must have undergone.

  • The Women's Rights Helpline project also uses the media to raise awareness about the phenomenon of Violence Against Women. Our radio spots, which especially focus on Violence Against Women, such as wife battering and rape, serve as daily reminders to both women and men of the physical and mental damages inflicted on women by these crimes. Initially, the Project limited its target group to the women of  Kathmandu Valley only and advertised its services mainly through FM radio channels. Later, the Project started advertising its services through National Radio- the Radio Nepal to reach its service throughout the country.  As a result, 10% of  clients' call are now received from outside the Valley. Many people both men and women have now become aware about the services offered by the Women’s Rights Helpline Project, due to our continued efforts to advertise our services through media.  It is now easy for any needy woman to remember  our phone number, 543-111 and 527334.

EXPANSION  OF SERVICES

 

The Helpline project initially provided its services  in three districts of Kathmandu Valley - Kathmandu, Lalitpur and Bhaktapur districts. The Women's Rights Helpline Project has acquired considerable experiences in providing legal aid and counselling to needy women victims in the Kathmandu Valley.  However, the women of districts and rural areas face more problems related to violence against women.. They are more vulnerable to domestic violence. The situation against women is aggravated by poverty and illiteracy in these areas. They do not have  access to legal counselling and legal aid. In order to help the women in the rural areas,  the Helpline Project was established  in Jhapa and Doti districts. There are  plans to extend Helpline  services to Dhanusha, Surkhet and Baglung districts.

 

LACC, the parent organisation of Helpline project  has established partnership network arrangement with the District Bar Associations (DBAs) which has branch offices throughout the country. This has helped the Helpline Project to establish  partnership network with  the District Bar Associations and the NGOs working for women of Jhapa and Doti districts.

 

HELPLINE MATERIAL

 

Legal Manual: The Project has prepared a legal manual. This manual contains a brief overview of the essential  procedural information needed as preliminary legal advice. It is used by the Helpline staff during peek office hours. It is also used to train the volunteers. The manual could also be helpful as a study guide for law students and a valuable reference material for Nepalese and foreign development workers. It is available in both Nepali and English languages

 

Dissemination: In order to inform women of their legal options, the project has prepared brochures. These brochures deal with five main topics such as, polygamy/bigamy, battering, rape, women's property rights and divorce. Recently a male brochure aimed at educating men on gender equality has been  published and distributed.

 

In conclusion, Women's Rights Helpline Project is promoting the Beijing Declaration and Platform for Action by contributing  to end Violence Against Women.

 

For Further information please contact:

 

The Legal Aid and Consultancy Center  (LACC)

The Women’s Rights Helpline Project

 

Mailing Address: GPO Box No. 3216. Kathmandu, Nepal

Street Address: Pulchowk, Lalitpur,  Nepal

 

Tel. No.     00977-1-5543 111

Fax No.     00977-1-5523 871

Email:       lacc@wlink.com.np

Website:   http://www.laccnepal.com

Website:   http://www.geocities.com/lacc_nepal

 

 

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